Rooted in Care.
Grounded in Trust.
In Good Hands.
The Hands That Make Care Possible at Home.
Private pay in-home care in Auburn, NY | Serving the FingerLakes Region and Greater Rochester Area.
Compassionate, reliable in-home care available within 24–48 hours — so your loved one can stay safe, comfortable, and supported at home. When your loved one needs help, waiting isn't an option.
Personalized Home Care Services for Your Loved Ones
Concierge Care Services
Concierge services for those who may only require a shorter duration shift each day, or a few times per week with companionship.
Companion Care Services
Light housekeeping and laundry, meal preparation, medication reminders, grocery shopping and errands, companionship and social interaction, and much more.
Post-Hospital & Transitional Care
Support and assistance for you or your loved ones that may be transitioning from a hospital or rehabilitation unit back to home. This service is to support the process of establishing a regular and safe routine.
Alzheimer's & Dementia Care
For those who are in need of memory care assistance with guidance and support from our experienced caregivers, providing respite and reminders for activities of daily living with a positive approach to care.
Respite Care
Providing family caregivers the well-deserved respite they are in need of. Whether it may be a few hours per day, or a few times per week, Olive Branch is here to support you.
Extending an Olive Branch
Olive Branch is a newly established companion home care agency built on a foundation of knowledge and experience in the home care field. Our Founder and CEO, Ayleen LoMascolo, began this agency with a heartfelt mission to improve the accessibility of care options for underserved communities in Cayuga, Onondaga, Ontario, Seneca and Wayne counties - and what better way to start this agency in her own hometown roots, Auburn, N.Y. As a proud women-owned and operated business with a combined 30+ years of hands-on knowledge and experience, we are dedicated to providing personalized and caring support that truly makes a difference in people's lives. Our range of services from just one hour of daily care to comprehensive support available 24/7 ensures that you and your loved ones receive the highest quality care that is also flexible to meet unique needs. Olive Branch also offers a complimentary in-home consultation to you start your care journey with ease and comfort.
Why Families Choose Us
✔ Locally owned and operated in Auburn, NY
✔ Care available within 24–48 hours
✔ No long-term contracts required
✔ Personalized care plans tailored to your family
✔ Consistent, compassionate caregivers you can trust
✔ Served over 45 clients in four months of establishment
✔ 5-star ratings on Google from families across served counties
What Our Families Say
Lauren, Client Family
"Lisa went above and beyond this week getting Dad through the snowstorm, brought meals, and shoveled. We are so appreciative of her support."
Kevin, Client Family
"We love the lady that comes in and takes care of Mom. She has been so helpful during this time. We are thankful for all she does."
Dee, Client Family
"We are so thankful for your agency. This was our last shot before mom may have had to move out from home. Everyone has been so wonderful to work with. Thank you. We are forever grateful."
The Olive Branch Approach
Dedicated Care Teams
We prioritize caregiver consistency to build trust, familiarity and comfort
Safety-First Philosophy
We actively monitor fall risks, mobility challenges, and environmental safety.
Structured Daily Routines
Predictable schedules reduce anxiety, fear, and improve quality of life.
Ongoing Family Communication
We keep families informed through regular updates and coordination, including access to our client family portal with real-time updates.
Service Areas
When You Can’t Be There, We Can
We understand how stressful it can feel when a loved one needs help. Whether it’s a sudden change or a gradual need for support, we’re here to step in with care you can trust — so your family can feel confident and supported every step of the way.
We proudly serve Cayuga, Seneca, Onondaga, Ontario and Wayne Counties for our underserved aging communities.
Cayuga County Home Care
24/7 and high-hour care services for seniors needing structured daily support in Auburn, N.Y. and surrounding areas.
Seneca County Home Care
Dementia and aging-in-place care tailored to long-term needs in Seneca Falls, Waterloo, and Geneva, NY.
Onondaga County Home Care
Comprehensive home care including post-hospital and 24-hour services in Camillus, Baldwinsville, Onondaga and Syracuse, N.Y.
Ontario County Home Care
In-home care for seniors, post-hospital and transitional care in Geneva, Farmington, and Canandaigua, NY.
Wayne County Home Care
Dementia and Alzheimer's support in-home for seniors in Newark, Lyons and Savannah, NY.
Reach Out to Us!
Address
188 Genesee Street, Suite 102
Auburn, New York, 13021
Contact
(315)-217-1275
Office Hours
Mon - Fri
9:00 am – 5:00 pm
Saturday
office closed
Sunday
office closed
After Hours Care Available 24/7
Rooted In Our Community.
We believe care extends beyond the home. That is why Olive Branch is actively involved and partnered with organizations that strengthen the communities we serve.
